What are the browser and computer requirements for Instructure products?

For best performance, Instructure products should be used on the current or previous major releases of Chrome, Firefox, Edge, or Safari. Because Instructure products are built using web standards, Instructure products run on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser.

Instructure products require an operating system that can run the latest compatible web browsers. Your computer operating system should be kept up to date with the latest recommended security updates and upgrades.

Note: Vanity Canvas URL users may encounter SSL validation errors when they open Canvas if their browser or any other tools interacting with Canvas are not Server Name Indication (SNI) compatible. All browser versions listed in this guide are SNI compatible.

Supported Browsers

The widget above searches your current browser settings and indicates your browser status. You should always use the most current version of your preferred browser. Your browser will notify you if there is a new version available. Cookies and JavaScript should be enabled.

Unsupported Browser Banner in Canvas

Some supported browsers may still produce a banner stating Your browser does not meet the minimum requirements for Canvas . If you have upgraded your browser, but you are still seeing the warning banner, try logging out of Canvas and clearing your browser's cache and cookies.

Enterprise Extended Release Browsers in Canvas

Chrome and Firefox offer extended release versions for organizations that manage client desktops. Chrome ESR can be kept up-to-date with the existing full version of Chrome at any time. However, Firefox ESR is only updated with every seventh major version, which causes Firefox ESR to overlap with outdated versions. The Firefox ESR webpage notes that ESR may not be supported in every web application because of this version release delay. Institutions who use Firefox ESR should consider deploying the latest release to ensure the best Canvas user experience.

* For extended release browser versions, the warning banner still applies and displays in Canvas for any browser below the minimum version requirement.

Known Browser Behaviors

Like all Instructure product features, contrary behaviors relating to browsers are prioritized by our product teams, and some behaviors in the previous version may not be resolved. If a behavior exists in the previous version of the browser that does not exist in the current version, the best solution is to update to the newest browser version.

The Safari browser does not support recording media.

Recording media in Studio or Canvas SpeedGrader is not supported in the Safari or Firefox browsers.

Accessibility

Instructure is committed to W3C's Web Accessibility Initiative. To learn about supported screen reader and browser combinations, please see the Canvas accessibility standards, accessibility within Studio, and Mastery Connect accessibility options documents.

JavaScript

JavaScript must be enabled to run Canvas.